We offer refunds of in-app purchases in certain circumstances. If you have a reason to require a refund, contact us explaining your situation. Please include the receipt of your purchase, the username and account#, and the support code of the account the purchase was made to.
Unfortunately we're not able to refund in-app purchases made on iOS devices. You need to contact Apple directly in order to get a refund. Here's a guide on how to do this: https://support.apple.com/en-us/HT204084
Where can I find my receipt?
If you are using an iOS device, you can find the receipt by logging into your iTunes account and selecting "Purchase History".
If you are using an Android device, you can find the receipt by searching for “google checkout” in the email you use with Google Play.