Connection issues, can't play, can't download, getting an error/bug

If you are experiencing any problems with Fun Run like connection issues, getting an error, you can't play or download the app then please contact us and include all relevant information, such as:

  • Device model
  • Operating system (Android, iOS, etc.)
  • Operating system version
  • Game version (located in the settings menu)
  • Steps on how to reproduce the issue/bug
  • Screenshot or video of the issue/bug
  • What country you're located in

Click here to submit a request!
NB: Please remember to always include your username, player number and support code when contacting us.

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