My account was connected to Google Play or Game Center
If your account was connected to either Google Play or Game Center you might be able to recover the account without our help.
Just make sure your device is logged in to the same Google Play or Game Center account that you used when last playing the game.
If your account is still not recovering you are probably using the wrong Google Play or Game Center account.
My account was not connected to Google Play or Game Center
You may still be able to recover your account if you contact support.
Contacting support
If we are able to confidently verify that you are the owner of the Fun Run account, we will help you regain access. You will be asked to provide us with the support code of the account currently on your device (make sure this account is connected to either Google Play or Game Center).
How to contact support
- Open the game.
- Press the menu in the top right corner and select 'support'.
- Copy the support code.
- Press the 'Contact us' button.
To recover the account, we are going to need as much information as possible in order to prove that you are the owner. Please provide the following details about your account:
- Username + # of the account you want to recover
- Previous usernames
- Friends usernames
- Previous and current clans
- Last login date
- Account creation date
- Receipts from in-app purchases
Comments
zozkaq8
pls help
Pls help
66a3da12b4ec1b512ef5075c
RG730J-DRV43
My name account was Lashayyy . I owned the bear and robin and bunny I bought the thunderstorm and something else ! I’m not sure please get my account back I was tryna to get it on my other phone and I’m not sure what happened I don’t want to start over .
i cannot log in my account . please help
Pls one answer me ??
I talk support more than once no answer me ??
I have submitted a request and ask customer service to help me restore my old ID as soon as possible. Thank you.
Support code : 674843218815ab142253c269
Can the problem be solved more quickly? I’ve been waiting for a long time and the customer service staff didn’t even reply.
4 days no one answer me for my problem 😞
My name is 2FINE I havea gorilla bear hyena skins
My name is nada