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I can't access my account

My account was connected to Google Play or Game Center

If your account was connected to either Google Play or Game Center you might be able to recover the account without our help.

Just make sure your device is logged in to the same Google Play or Game Center account that you used when last playing the game.

 

If your account is still not recovering you are probably using the wrong Google Play or Game Center account.

 

My account was not connected to Google Play or Game Center

You may still be able to recover your account if you contact support.

 

Contacting support

If we are able to confidently verify that you are the owner of the Fun Run account, we will help you regain access. You will be asked to provide us with the support code of the account currently on your device (make sure this account is connected to either Google Play or Game Center).

 

How to contact support

  1. Open the game.
  2. Press the menu in the top right corner and select 'support'.
  3. Copy the support code.
  4. Press the 'Contact us' button.

 

To recover the account, we are going to need as much information as possible in order to prove that you are the owner. Please provide the following details about your account:

  • Username + # of the account you want to recover
  • Previous usernames
  • Friends usernames
  • Previous and current clans
  • Last login date
  • Account creation date
  • Receipts from in-app purchases
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Comments

  • Avatar
    zozkaq8

    zozkaq8

  • Avatar
    Alexander Diaz

    pls help

  • Avatar
    Petrljapin

    Pls help
    66a3da12b4ec1b512ef5075c

  • Avatar
    Qwer1200120000

    RG730J-DRV43

  • Avatar
    Tejahnea Johnson

    My name account was Lashayyy . I owned the bear and robin and bunny I bought the thunderstorm and something else ! I’m not sure please get my account back I was tryna to get it on my other phone and I’m not sure what happened I don’t want to start over .

  • Avatar
    Masidayu443

    i cannot log in my account . please help

  • Avatar
    Angel Katkota

    Pls one answer me ??

  • Avatar
    Angel Katkota

    I talk support more than once no answer me ??

  • Avatar
    Leekenny396

    I have submitted a request and ask customer service to help me restore my old ID as soon as possible. Thank you.

    Support code  :  674843218815ab142253c269

    Edited by Leekenny396
  • Avatar
    Leekenny396

    Can the problem be solved more quickly? I’ve been waiting for a long time and the customer service staff didn’t even reply.

  • Avatar
    Angel Katkota

    4 days no one answer me for my problem 😞

  • Avatar
    Kiyan Isaiah Bullard

    My name is 2FINE I havea gorilla bear hyena skins

  • Avatar
    nadagahmdy1999

    My name is nada